IMPORTANT DISCLAIMERS
© 2025 | COPYRIGHT JANINE MESSENGER, ALL RIGHTS RESERVED
Experience Disclaimer:
The HI Way™ experience offers intuitive insight, structural clarity, and energetic reflection. It is not a substitute for therapy, legal counsel, financial advice, or medical care. All insights are shared through the lens of lived wisdom. You remain the sovereign authority in your life—and the most powerful voice in every decision you make.
Important Disclaimer
Janine Messenger and/or Janine Messenger LLC cannot and does not give any guarantees on results with our information, courses, programs, masterminds, consulting, plans, tools or strategies.
You recognize and agree that nobody and nothing part of the Janine Messenger and/or Heart Intelligent Business brand has made any implications, warranties, promises, suggestions, projections, representations, or guarantees whatsoever to you about life or business results with respect to your purchase of Janine Messenger / Janine Messenger LLC / Heart Intelligent Business programs, services, courses, trainings, masterclasses or consulting and that we have not authorized any such implication, promise or representation by others. There are no guarantees of results. There are no refunds. All sales are final.
We may reference our own outcomes and in some cases the outcomes of our previous or existing purchasers. Please understand that we are not guaranteeing your success, and that the results we reference are not typical or average. We are displaying these results for example purposes only. Individual earnings, expansion in consciousness, and results will vary, and depend on many factors, including your level of consciousness, background, business experience, motivation and work ethic.
CONTENT DISCLAIMER
The content/ material of Janine Messenger / Janine Messenger LLC / Heart Intelligent Business and any part of what Janine Messenger shares through webcasts, online programs, in person and remote appointments, events, lectures, teachings, protocols, energetic structure and strategy, blogs & articles, newsletters, videos, etc., is offered as informational tools to advance the process of higher consciousness and greater awareness.
Janine Messenger/Heart Intelligent Business and/or Janine Messenger LLC’s website content may not be copied, reproduced, rebroadcasted, recorded, transcribed, downloaded, disseminated or distributed/ sold in any way, in whole or in part, without the express prior written consent from Janine Messenger. You further agree not to display or use in any manner any materials or marks, without express prior written permission from Janine Messenger.
Any unauthorized use of the materials in the site is prohibited.
You agree to abide by any and all additional trademark and copyright signs, notices, information or restrictions contained in any part of the site. Information provided though www.heartintelligentbusiness.com is for general informational purposes only and is not intended or implied to serve as therapy, business, medical, spiritual, or therapeutic advice, diagnosis or treatment. You should not use this information to make decisions that cause harm to yourself or others, diagnose or treat any mental, emotional or physical health issues, illnesses or diseases.
You represent and warrant that your activities are lawful in every jurisdiction where you access or use the site.
TERMS & CONDITIONS
After scheduling and paying for your session a reminder will be emailed to the email address given to us when booking. Please also make sure to put your appointment on your own calendar and set reminders if necessary, so you don’t forget.
Upon scheduling, you will receive a computer generated confirmation email confirming your appointment with relevant links for your remote session with Janine.
Janine Messenger will call you via the zoom link provided in the email confirmation. She will not be on sooner or later unless otherwise noted prior to your session.
We require 48 hours notice in advance for all cancellations otherwise you will not be refunded if you miss your appointment. Full Refunds minus any transaction fees on a single session are available up to 48 hours prior to your scheduled appointment with email notice. If you miss your scheduled appointment and you have a package we will use the session in your package for the missed appointment. All packages, programs and upcoming live online courses once purchased are non refundable.
Cancellation and Refunds
All programs, classes and courses, pre-recorded or live, are non-refundable. This includes partial payments, payment plans, payment plans that are not fully paid, down-payments, payments for additional services including telegram support, merchandise, etc.
Community Terms for Online Participation
The following are terms and conditions for live and pre-recorded programs when communicating with Janine, the Heart Intelligent Business team, technical support, online group moderators, and your fellow peers.
I understand and agree that it is solely my responsibility to know and/or learn as needed basic navigation of the Heart Intelligent Business website and Zoom platform. The Heart Intelligent Business team is not responsible for participant accounts or passwords on the Zoom platform. For technical support with Heart Intelligent Business or for general questions, please contact janine@heartintelligentbusiness.com.
When contacting team support for technical assistance, scheduling or otherwise, your inquiry will be answered in the order received. Practice patience and communicate with respect. We are a small team on a big mission. If you don’t hear back from us within 48 hours, you may forward your email to us again. Messaging multiple times within an hour, typing in all capital letters for emphasis, demanding ‘immediate’ or help ‘ASAP!’ will not be tolerated. Do not message Janine Messenger on social media with technical support questions. Do not comment on Zoom, YouTube, or other social media platforms seeking technical assistance. Email team support at janine@heartintelligentbusiness.com. for general questions, technical assistance, or for other inquiries.
When interacting online in any Facebook groups, live Zoom calls, or other online platform, I agree to abide by the following terms:
Be Kind and Courteous: We are all in this together to create a welcoming environment. Let’s treat everyone with kindness and respect.
No Spam or Self-Promotion: Self-promotional links or links to unknown websites are not allowed.
Respect Everyone’s Privacy: Participating in this group requires mutual trust. Authentic, expressive discussions make groups great, but may also be sensitive and private. What is shared in this group, online, and via zoom must be kept private.
No Foul Language or Imagery: This group and its comments are to remain centered around (true) self-development. Keep it this way.
Report Suspicious Behavior or Harassment: Spamming members with unwanted messages, emails, sending links to unknown websites or otherwise is strictly prohibited. If this is happening to you, report it to the team.
I understand that violation of any of these terms may result in removal from any and all programs altogether without warning or refund.
I understand that Janine Messenger/ Janine Messenger, LLC/ associates cannot and do not guarantee that I will attain a particular result, positive or negative, financial, or otherwise, through the use of their teachings, services, and communication. I understand that results differ for each individual, and I am strictly responsible for my own results.
I understand all information and instruction in this live program is proprietary and sole property of Janine Messenger/ Janine Messenger, LLC/ associates and requires an official teaching certificate from Janine Messenger/ Janine Messenger, LLC/ associates in order to be taught in public or in private, online or in person, for business or entertainment purposes, for compensation, trade, or otherwise.
I understand the class session recordings, zoom meeting links, all material taught by Janine Messenger and my app login information are for my own personal use and are never to be copied, reproduced, rebroadcasted, re-recorded, transcribed, retaught, printed, shared, posted, downloaded, disseminated or distributed/ sold in any way, in whole or in part, in person or online, for trade, compensation or otherwise without the express prior written consent from Janine Messenger / Janine Messenger, LLC.
I acknowledge that I have completely read and fully understand the above release and agree to be bound thereby. I understand that failure to abide by any of the terms, conditions, or guidelines listed above may warrant my removal from all participation and or legal action. I hereby release any and all claims against any person or organization utilizing this material for educational and entertainment purposes.
Liability Waiver and Release
Janine Messenger / Janine Messenger, LLC / Heart Intelligent Business
By agreeing to these terms and conditions, I declare that I am here to inspire my own personal transformation. I take personal responsibility for my well-being and with respect for myself I gratefully accept control of my choices, decisions, and actions.
On behalf of myself and my successors, assigns, heirs, devisees, estate, and executors (collectively, Successors), and to the fullest extent permitted by law, I unconditionally and forever release, waive, covenant not to sue, agree to hold harmless, and discharge Janine Messenger / Heart Intelligent Business /Janine Messenger, LLC and its affiliates and subsidiaries, along with each of their officers, directors, employees, agents, and contractors (collectively, Released Parties), from all claims, judgments, costs, damages, losses, expenses, and liabilities, whether arising under a theory of contract, warranty, negligence, strict liability, product liability, or any other theory, relating to any claim I may have now or in the future with respect to any death, disability, personal injury, property damage, property theft, pecuniary or other loss, damage, cost, or expense, including reasonable attorney’s fees (collectively, Damages), that may be suffered by me or any third party as a result of my participation in the programs and events offered by Janine Messenger / Heart Intelligent Business / Janine Messenger,, LLC.. I take full responsibility and am responsible for all liability for loss or injury incurred while in association with or applying energy techniques, exercises, protocols and information learned from Janine Messenger and/or any of their associates or affiliates.
Nothing Janine Messenger shares is intended to be, nor should be construed as professional advice in the areas of medicine, psychology, or psychiatry. Individuals with such conditions are advised to consult licensed professionals.
In consideration for being allowed to participate in the Activity, and for other good and valuable consideration, the receipt and sufficiency of which is acknowledged, I agree as follows:
Janine Messenger is a self-taught structural intuitive. The content/ material of Janine Messenger, LLC and any part of what Janine Messenger shares through webcasts, online programs, in person and remote appointments, events, Courses, lectures, teachings, protocols, blogs & articles, newsletters, videos, etc., is offered as informational tools to advance the process of higher consciousness and greater awareness.
I understand that my participation in the programs offered by Janine Messenger / Heart Intelligent Business/ Janine Messenger, LLC is strictly voluntary and entirely at my own risk. I acknowledge that my consent to the terms set forth in this Agreement is material inducement for the Company to allow me to participate in its activities, and the Company would not do so in the absence of my consent as evidenced by my signature below.
I specifically understand that Janine Messenger / Heart Intelligent Business / Janine Messenger, LLC and the Released Parties are not insurers of my conduct, and I agree that this Agreement will prevent me and my Successors from bringing a lawsuit, claim, or other action against the Company and the Released Parties and from recovering any money damages, or other legal relief from the Company and the Released Parties in connection with any claims for Damages related to the Released Claims.
Janine Messenger, LLC’s website content as well as what Janine Messenger shares via her communications with her clients may not by copied, reproduced, rebroadcast, recorded, transcribed, retaught, downloaded, disseminated, or distributed/ sold in any way, in whole or in part, in person or online, without the express prior written consent from Janine Messenger / Janine Messenger, LLC.
You further agree not to display or use in any manner any materials, teachings or marks, without express prior written permission from Janine Messenger, owner of Heart Intelligent Business.com.
Due to the extensive time, effort, and energy that goes into creating and providing these products and services, I understand and agree there is a no refund policy. This includes live taught courses, pre-recorded courses,1-on-1 classes, packages, or appointments.
This Agreement should be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law. If any court of law finds any provision of this Agreement to be unenforceable in any respect, it is my intention and understanding that the court will nonetheless enforce this Agreement to the maximum legal extent. To the extent permitted by applicable law, I waive the benefit of any provisions of any statute or other law that might adversely affect the rights of the Company or the Released Parties under this Agreement. This Agreement is governed by the laws of Colorado, without reference to its choice of law rules. I irrevocably consent to the exclusive jurisdiction and venue of the federal and state courts located in Boulder, Colorado, with respect to any Released Claims, and I agree not to commence or prosecute any claim in any other court or jurisdiction.
I affirm and I am in agreement and acceptance of the terms and conditions of this Agreement. I certify that I have read this Agreement, that I fully understand its content, and that this Agreement cannot be modified orally. I am aware that this is a release of liability and a contract and that I am signing it of my own free will. I additionally consent to the use of electronic signature(s) to memorialize this Agreement.
THIS IS A FULL AND COMPLETE LIABILITY RELEASE.
PLEASE READ CAREFULLY BEFORE PARTICIPATING IN ANY FORM
PHOTOGRAPHY & VIDEO RELEASE
I hereby grant permission to Janine Messenger, LLC / Janine Messenger the rights of my image, likeness and sound of my voice as recorded on audio, video or digital equipment without payment or any other consideration. I understand that my image may be edited, copied, exhibited, published, or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse settings within an unrestricted geographic area.
I waive to the fullest extent permitted by law any causes of action in law or in equity I may have now or in the future against the Company or the Released Parties for libel, slander, invasion of privacy, copyright or trademark infringement, violation of the right of publicity, or false light arising out of or in connection with the Company’s or the Released Parties’ use of any Released Likeness. I agree that all aspects of any Released Likeness are owned by the Company and that the Company may copyright any material containing the Released Likeness. If I receive any copy of material containing the Released Likeness, I will not authorize its use by any other party.
Photographic, audio or video recordings may be used for the following purposes but not limited to:
Documentary Film / Short Film
Conference presentations
Educational presentations or courses Informational presentations
On-line educational courses
Educational videos or advertisements
Posted online (YouTube, Instagram, Facebook, LinkedIn, etc., Janine Messenger owned websites and its affiliates)
Material on the websites www.heartintelligentbusiness.com
I freely agree to this release, and in doing so I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in the public educational setting.
There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
This release applies to photographic, audio, written or video recordings collected in participation with Janine Messenger, LLC / Janine Messenger/
This Agreement should be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law. If any court of law finds any provision of this Agreement to be unenforceable in any respect, it is my intention and understanding that the court will nonetheless enforce this Agreement to the maximum legal extent. To the extent permitted by applicable law, I waive the benefit of any provisions of any statute or other law that might adversely affect the rights of the Company or the Released Parties under this Agreement. This Agreement is governed by the laws of Colorado, without reference to its choice of law rules. I irrevocably consent to the exclusive jurisdiction and venue of the federal and state courts located in Boulder, Colorado, with respect to any Released Claims, and I agree not to commence or prosecute any claim in any other court or jurisdiction.
I affirm that I am freely in agreement and acceptance of the terms and conditions of this Agreement. I certify that I have read this Agreement, that I fully understand its content, and that this Agreement cannot be modified orally. I am aware that this is a release of liability and a contract and that I am signing it of my own free will. I additionally consent to the use of electronic signature(s) to memorialize this Agreement.
THIS IS A FULL AND COMPLETE LIABILITY RELEASE.
PLEASE READ CAREFULLY BEFORE PARTICIPATING IN ANY FORM
Privacy Policy
We are committed to maintaining the accuracy, security and privacy of Personal Information in accordance with applicable legislation. Please review the following policy to learn about our privacy policies. By accessing this website you consent to the policies herein.
Who We Are
The owner and operator of this website is Janine Messenger. (Hereinafter referred to as We, or Us).
Personal Information
By providing us with your personal information, you consent to the collection, use and disclosure of that information as described in this Policy.
Types of Information
The types of personal information we may collect about you includes, but may not be limited to, your name, contact information, billing information, credit card information, account information, address, billing and delivery information, telephone number, email address, IP address, financial account information, information relevant to your business, your opinion, other information related to your business and services, other data collected that could directly or indirectly identify you, and other information as you may wish to input through this web site.
Use of Personal Information
We collect and use your personal information to operate this Web Site and deliver the services and information you have requested, as well as other purposes that may be indicated to you at the time you provide your personal information. Such use of your personal information may include, but is not limited to: For the purpose of facilitating payment; We use information regarding your location to provide a customized experience; We may use cookies to provide a customized experience; To facilitate communication between parties; To provide you access to the products and / or services you request; To communicate in general; To respond to comments and / or questions; To improve our service and / or products; To notify you of product / services that may be of interest to you; To request information from you; To provide other information to you; To collect fees; To tailor content, advertising & marketing to you; To publish articles that provide information to site users; Any testimonials and / or reviews we receive may be published, using your name; Testimonials and / or reviews of both positive and negative and or / unflattering nature.
Data Storage
You acknowledge and agree that data held may be transferred from your current location to our offices and servers and authorized third parties referred to in this Privacy Policy located in the United States.
Sharing of Personal Information:
We may share information with the following:
We DO NOT share your information with any of our partners – in order to provide promotions and other services that may interest you, Third Party Vendors – who provide services on our behalf or Mentors – including guest speakers, or presenters, who we believe may be of interest to you.
Other
We may share personal information in response to a request from a judicial authority. Such disclosure may be outside of any jurisdiction that you are present in. We may waive any defense available to us. We may share personal information in connection with a corporate transaction such as a merger, take over, etc. We may share aggregate and or anonymous information with 3rd parties for other purposes including but not limited to promotion, marketing, investment solicitations, etc.
Links to Other Sites
This website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.
Protection of Personal Information
The security of your personal information is important to us. We attempt to protect your personal information with safeguards and security measures.
Information Security
We implement security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot guarantee or warrant the security of any data you transmit to us, or which we hold.
Access to Information
You may request access to your personal information we have on record in order to ensure accuracy. If there are discrepancies, your information can be updated as appropriate. To access your personal information, a request must be submitted in writing to us (refer to the contact information at the bottom of this page). We will respond to your request for access or information in a reasonable time. There may be times when we are unable to fulfill your request - for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), or if we are prohibited by law from disclosing the information.
“Opting-out” or Withdrawing Your Consent
If you decide that you do not want to receive marketing offers for products and services, you may withdraw or refuse your consent at any time by contacting us (refer to the contact information at the bottom of this page). Your request will be processed but may not be in time to remove you from communications already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account.
Data Retention
We may retain your data for as long as your account is active, or as otherwise needed to provide you with our Services. We may continue to retain such data even after you deactivate your account and/or cease to use any particular Services, as necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our interests.
Right to Erasure
If you decide that you want us to erase certain data which we may have collected, you may contact us (refer to the contact information at the bottom of this page) and submit an explicit request as to what data you would like deleted. We will then take steps to permanently delete this data from our servers. Please note that in some instances data may not be able to be permanently deleted. In such instances we will attempt to delete all data that has been requested to be deleted.
Request for Information
Once a calendar year, you are entitled to request and obtain from us, information about the personal information shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in 2018 will receive information about 2017). To obtain this information please send your request to (please include your full name and address) to the contact information below.
The Consequences of Withdrawing or Refusing Consent
If you refuse or withdraw your consent for such disclosure we may not be able to provide you or continue to provide you with certain services or information.
Questions
Your privacy is important to us. If you have any questions please write to us. We attempt to respond in a reasonable time to questions and concerns about privacy policy and procedures. In most cases, an issue can be resolved simply by telling us about it and discussing any issues, please contact us at your convenience using the contact information below.
Contact Information
Email -Janine@heartintelligentbusiness.com
Write Us – Janine Messenger, 348 Collyer Street, Longmont, CO 80501
Modifications We reserve the right to modify or supplement this Privacy Policy at any time, without prior notice, you agree to be bound by such modifications and or supplements.
Last updated: April 16, 2025
GDPR PRIVACY POLICY
INTRODUCTION
This privacy policy provides you with details of how we collect and process your personal data through your use of our site at www.heartintelligentbusiness.com
Janine Messenger is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Policy). We may revise and update this Privacy Policy at any time. Your continued usage of the Heart Intelligent Business website (“Site”) will mean you accept those changes.
By providing us with your data, you warrant to us that you are over 13 years of age.
CONTACT DETAILS
Our full details are:
Full name of legal entity: Janine Messenger / Janine Messenger, LLC
Email address: janine@heartintelligentbusiness.com
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at janine@heartintelligentbusiness.com
WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook ads or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at janine@heartintelligentbusiness.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
SENSITIVE DATA
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
We may receive data from third parties such as analytics providers such as Google, advertising networks such as Facebook, such as search information providers such as Google, providers of technical, payment and delivery services, such as data brokers or aggregators.
MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by clicking the unsubscribe link on any marketing message sent to you or OR by emailing us at janine@heartintelligentbusiness.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Other companies in our group who provide services to us.
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
INTERNATIONAL TRANSFERS
We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
We may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at janine@heartintelligentbusiness.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. California’s privacy standards are very high and we strive to live up to those strict standards. We therefore will not distribute your personal information to outside parties without your consent except as noted above.
At this time we do not respond to DNT (Do Not Track) signals.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. We recommend that anyone under 18 years of age participate and use our website, products or services only with parental permission and supervision.
We do not intend to collect any personal information from children under the age of 18. If a parent or guardian of a child who has provided us with such personal information would like the information deleted from our records, he or she should contact us at the email address listed at the bottom of this policy statement. We will then delete the child's personal information from our files.
If we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records. Upon request by a parent or guardian, we will provide a description of the specific types of personal information collected from a child who is under the age of 13.